Privacy Policy
Welcome to www.digitalglad.com (the “Website”).
At digitalglad.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit and use our Website.
Please take a moment to read this Privacy Policy carefully. By accessing or using the Website, you agree to the practices described in this policy.
1. Information We Collect
We collect various types of information from our users to provide them with a seamless and customized experience:
a. Personal Information:
When you create an account, we collect your name, email address, and a password.
When you make a purchase, we may collect your address and payment information (credit card details, billing address) to process transactions. However, your critical Information Like Credit card/Debit Card Number, CVV etc. are processed by our Payment gateway securely and safely and we don’t hold these information with us.
b. User-Generated Content:
Any content, including comments, posts, or assignments you submit to the Website may be stored on our servers.
c. Technical Information:
We collect information about your device, browser, and the pages you visit, including your IP address, operating system, and referral source. This is required to make our services better and improve our user experience.
d. Cookies and Tracking Technologies:
We use cookies and other tracking technologies to enhance your user experience and provide customized content.
e. Non-personal information:
(i) Details of internet or telecom service provider of the User;
(ii) Location of a User;
(iii) Type of internet browser being used by the User; and
(iv) Such other information that may be required to access and operate the Website
2. How We Use Your Information
We use your information for various purposes, including:
a. Account Management:
To create and manage your user account.
To provide customer support and respond to your inquiries.
b. Course Delivery:
To provide you with access to the courses you purchase.
To track your progress and engagement with the courses.
c. Communication:
To send you information related to your account, course updates, and promotional materials.
To notify you about changes to our services or policies.
d. Personalization:
To personalize your experience and improve the content and features of the Website.
To recommend courses or content based on your interests and previous activity.
e. Analytics:
To analyze user behavior, improve our services, and optimize the Website’s performance.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties in the following circumstances:
a. Service Providers:
We may share your information with trusted service providers to perform functions on our behalf, such as payment processing or hosting.
b.Legal Compliance:
We may disclose your information to comply with applicable laws, regulations, or legal requests.
4. Your Choices
You have the following choices regarding your personal information:
a. Access and Update: You can access, correct, or update your personal information by logging into your account and editing your profile.
b. Email Preferences: You can manage your email preferences and opt-out of marketing communications.
c. Deactivate Account: You can request the deactivation of your account by contacting our support team via email to support@digitalglad.com.
5. Representation and Warranties
Every User hereby represents and warrants to DigitalGlad that:
(a) all Information provided by the User is true, correct, current and updated;
(b) all Information provided by the User and the provision of such Information by the User does not in any manner violate any third party agreement, law, decree, order or judgement;
(c) all Information provided by the User does not belong to any third party, and if it does belong to a third party, the User is duly authorized by such Third Party to use, access and disseminate such Information;
(d) the officers, directors, contractors or agents of DigitalGlad shall not be responsible in any manner whatsoever with regard to the authenticity or veracity of the Information that a User may provide to the Website; and
(e) the User shall indemnify and hold harmless DigitalGlad and each of its officers, directors, contracts or agents and any third party relying on the Information provided by the User in the event the User is in breach of this Policy.
DigitalGlad represents and warrants to every User that:
(a) it shall not collect the User’s sensitive personal data unless such sensitive personal data is collected for a lawful purpose for which such collection of data is necessary;
(b) it shall not retain any sensitive personal data for longer than such sensitive personal data is required or can be lawfully used;
(c) in the event DigitalGlad collects Information directly from the User, DigitalGlad shall make reasonable effort to apprise the User of the purpose of such collection of Information, the intended recipient of the Information and the details of the agencies collecting and retaining the Information; and
(d) it has in place the security practices and procedures prescribed under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“IT Rules”).
6. Security
We take appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
7. Children’s Privacy
Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. however We notify users of any significant changes via email or a prominent notice on the Website still we encourage you to visit this page time to time to know the updated terms.
9.Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at: support@digitalglad.com
Thank you for trusting us with your personal information. We are dedicated to safeguarding your privacy and providing you with the best possible user experience.